Subscribe to my Feed
Archive for October, 2009
Next Entries »Downsize gently
Friday, October 9th, 2009Continuing my Friday series on ways to keep your business out of court, let’s talk about a topic that’s recently drawn lots of headlines in France: downsizing. According to news reports, the deputy chief executive of France Telecom resigned this week in the wake of two dozen employee suicides (and at least a dozen [...]
Was David Letterman’s apology for real?
Wednesday, October 7th, 2009It’s hard to know quite what to make of David Letterman’s public apology to his staff and wife. By now, the world knows that Mr. Letterman was threatened with blackmail by a producer who threatened to reveal his past history of affairs with female network employees. His response was to make a very [...]
Is it ethical to haggle with your customers?
Monday, October 5th, 2009This month, I’m honored to be quoted in an Entrepreneur magazine article titled, “Is This the Best You Can Do?” It’s all about that ancient, time-honored sport, haggling. Particularly in this economy, people are working harder and harder to get better deals. But from a business owner’s perspective, is there anything unethical [...]
Choose your customers with care
Friday, October 2nd, 2009Continuing my Friday series on keeping your business out of court, here’s one that may blow your marketing director’s mind. Forget everything you’ve ever heard along the lines of “we’ll take every customer we can get.” Believe it or not, there are some people whose money you just don’t want.
It would be lovely [...]