Archive for December, 2009

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TIME’s Top 10 Apologies List misses the boat

Monday, December 7th, 2009

When the year draws to a close, TIME magazine likes to provide Top 10 lists. With Tiger Woods’ recent apology ringing across the Internet, TIME decided it was time to “examine some of the most famous mea culpas in history.” As someone with a bigger-than-usual interest in apologies, I eagerly read through the [...]

Keep an eye on your premises - and make sure your employees do, too!

Friday, December 4th, 2009

Continuing my Friday series on keeping your business out of court, let’s take a look at a recent incident at a Philadelphia hospital. School counselor Joaquin Rivera died of an apparent heart attack in Atria Health’s emergency room after reportedly waiting for almost 80 minutes to see a triage nurse. To add insult [...]

Will Tiger Woods’ apology be effective?

Wednesday, December 2nd, 2009

Tiger Woods issued a statement today apologizing for letting his family down, admitting to “transgressions” in the wake of allegations that he’s had one or more extramarital affairs. He also stated that he would deal with his personal life behind closed doors. It’s an interesting approach - Woods told his fans he’s sorry, [...]

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