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Apologies
« Previous EntriesWhen it comes to apologies, once isn’t always enough
Tuesday, December 2nd, 2008Recently, one of my readers (let’s call her Beverly) asked for help resolving a conflict she’d had with a friend. Beverly had borrowed and lost a piece of costume jewelry that her friend particularly liked. Beverly apologized and replaced the piece with something similar, but her friend remained cool. Beverly is now a little miffed [...]
This Thanksgiving, settle your unresolved feuds with an apology
Wednesday, November 26th, 2008Thanksgiving Day is upon us, which means that a great many Americans will be traveling long distances to sit down for dinner with family and friends. It’s a wonderful holiday - until one of those “issues” that seem to crop up every year rears its ugly head over coffee and pumpkin pie.
There are various ways to [...]
At the end of the day, and with all due respect, I absolutely apologize to my readers!
Saturday, November 15th, 2008Recently, The London Telegraph reported that researchers at Oxford University had compiled a list of the top ten most irritating phrases. The list sounded like it would offer an entertaining break from all the bad business news so, just for fun, I looked it up.
Oh, dear …
Imagine my chagrin when I found that several of the [...]
Secretary Paulson refuses to apologize … but he should!
Thursday, November 13th, 2008Treasury Secretary Henry Paulson hit a new low when he announced yesterday that he won’t use the $700 billion Congress allocated for the Wall Street bailout to buy mortgage-backed securities after all. Instead, Paulson appears to have made a unilateral decision to buy stock in banks and credit card companies, bail out other industries, and who knows what [...]
When it comes to customers, don’t make the same mistake twice!
Friday, November 7th, 2008My friend Amy was very frustrated this week when she got her daughter’s birthday cake for free. Sounds crazy? Read on.
Amy works a demanding job and only gets a half-hour lunch break. At the end of every workday she fights through traffic to collect her kids from daycare, so she can’t run errands on the [...]
USA Today Explains Why Wall Street CEOs Haven’t Apologized
Wednesday, October 22nd, 2008USA Today’s Del Jones has published an article speculating about why Wall Street CEOs have failed to apologize for the financial crisis gripping the nation. Jones has several theories. First, there’s enough blame to go around between the government and Wall Street to allow CEOs to disclaim responsibility for the mess. Second, both CEOs and [...]
Congressman Mahoney’s apology falls flat
Wednesday, October 15th, 2008Florida Congressman Tim Mahoney is not having a good day. AOL News reports that the married Congressman was called to address claims that he’d had an affair with a former aide. Mahoney issued a public statement “taking full responsibility” for the embarrassment and heartache he had caused his wife and daughter. Not bad … until [...]
Is the Church of England’s “apology” to Darwin really an apology?
Monday, September 29th, 2008Recently, a friend forwarded an article from the London Telegraph reporting that the Church of England was going to issue an apology to Charles Darwin for its initial hostility to his theory of natural selection. Written by Rev. Dr. Malcolm Brown, the Church’s Director of Mission and Public Affairs, the apology reads as follows:
Charles Darwin: [...]
The Post’s Pearlstein says Wall Street execs should apologize - but will they?
Thursday, September 25th, 2008Washington Post columnist Steven Pearlstein warmed my heart yesterday when he made a compelling case for why the Wall Street executives who brought the current financial crisis crashing down around us all should stand before the cameras together in the rotunda of the Capitol and say two words to the American people: “We’re sorry.” As Pearlstein [...]
Referee Hochuli may have missed the call, but it was the NFL that fumbled
Sunday, September 21st, 2008In the interests of taking a break from the melodrama on Wall Street, let’s turn to the world of professional sports, where another drama is unfolding. A week ago, referee Ed Hochuli blew a call in a critical game. Hochuli’s error cost the Chargers a victory and, with the amount of money at stake in pro football, [...]
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